AI customer service tools in 2026 aren’t about robots taking over—they’re about smart support that helps agents handle 70% more tickets within a week
Dark data is the information your company collects but never uses—about 55% of it, in fact. This unused data still costs money to store and can create risks if it holds sensitive info
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Claude Max offers two pricing tiers: 5x at $100 and 20x at $200. The 5x plan lets you work within a rolling five-hour window, multiplying your session time by five
Dark data is all the information your company stores but never uses—think 55% of stored data just sitting there. It matters because keeping this unused data can cost you millions and create risks like security gaps
Claude Max 5x and 20x offer powerful AI sessions but differ in how they manage usage caps. With the 5x plan at $100, you get a rolling five-hour window, meaning your uninterrupted AI time can stretch up to five hours at once
In 2026, AI customer service platforms aren’t just about full resolution anymore—they’re built to assist agents, boosting efficiency without taking over completely
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Claude Max offers two main plans: a 5x multiplier for $100 and a 20x multiplier for $200. Both boost your access during a rolling five-hour window, letting you get more done when you need it most
Dark data is all the info your company collects but never uses—think 55% of stored data just sitting idle. It matters because it wastes resources, risks security, and clutters AI projects with noise