This article breaks down how AI voice agents reduce wait times by cutting...

https://www.slideserve.com/aaron_ward92/how-to-evaluate-ai-voice-agent-integrations-with-crm-billing-and-ticketing-sys

This article breaks down how AI voice agents reduce wait times by cutting end-to-end latency in phone support. It also explains barge-in, letting customers speak anytime without waiting for prompts, making calls smoother