Not every negative review is here to stay. Google has specific content...

https://www.scribd.com/document/1017578875/Do-Timestamps-Matter-When-Reporting-a-Google-Review-196479

Not every negative review is here to stay. Google has specific content policies, and if a post violates them, you have a legitimate path to get it removed. While success isn't guaranteed and outcomes vary, your chances improve with the right evidence