AI voice agents are changing phone support by cutting down end-to-end latency,...

https://businessabc.net/the-phone-is-the-hardest-place-to-put-an-ai-agent-and-the-most-valuable

AI voice agents are changing phone support by cutting down end-to-end latency, so customers get faster responses. Features like turn detection help the system know exactly when someone’s finished speaking, making conversations smoother